Concept Rooms All-Inclusive Community Location Process Contact

The process

How you get your room.

Nine steps in three phases – from your first enquiry to the keys.

Phase 1Getting to know
  1. Choose a roomFilter by size and look at the details.
  2. Send your enquiryFill in the form – we give priority to complete enquiries.
  3. We get back to youIf it fits, we invite you to a viewing.
Phase 2Deciding
  1. ViewingIn person or by video call – both work, also from abroad.
  2. DocumentsYou send us the papers we need for the tenancy agreement.
  3. Tenancy agreementWe prepare it, you check and sign. Once the deposit arrives, the room is firmly yours.
Phase 3Arriving
  1. Key handoverWe meet at the house, go through everything and hand over in person.
  2. RegistrationYou receive the landlord confirmation for the citizens' office from us.
  3. WelcomeYour flatmates are looking forward to meeting you.

Documents

What you need to bring.

We only need a few documents for the tenancy agreement – ideally as PDFs by email.

For everyone
  • ID card or passport
  • Proof of income, scholarship or enrolment
Additionally when arriving from abroad
  • Visa or residence permit
  • Admission letter from the university or language school
  • Proof of your blocked account, if you have one

Registration

Arriving in Duisburg.

Anyone moving to Germany must register with the city within 14 days.

On the day of the key handover you receive the landlord confirmation (Wohnungsgeberbestätigung) from us. Without this document registration is not possible.

For your appointment at the citizens' office you need three things: your passport, the tenancy agreement on paper and the landlord confirmation.

Book the appointment early – waiting times can be long. If nothing is available within the 14 days, simply take the next possible slot; that is not a problem.

Book an appointment with the Duisburg citizens' service

Rental conditions

The conditions at a glance.

Everything essential in short. You receive the full rental terms together with the tenancy offer.

Minimum stay
12 months
After that
open-ended, three months' notice
Deposit
€1,350 – €2,200
Deposit account
separate tenancy deposit account
Rent due
in advance, by the 3rd working day
Included in the rent
electricity, heating, water, internet, broadcasting fee, service charges
Not included
washing machine and dryer (per use)
Occupancy
one room, one person
Subletting
only with our consent
Pets
not permitted
Smoking
not inside the apartments
Commission
none

FAQ

Everything you want to know.

If your question is not here, just write to us.

Rooms and house 10 questions
How big are the rooms and what is included?
Rooms range from approx. 13 to approx. 24 m², in four size classes from S to XL. Every room is fully furnished: bed with mattress, wardrobe, electric sit-stand desk and chair. Measurements for each room are shown on its detail page and are approximate.
Are bed linen and kitchenware included?
Crockery and kitchen utensils are provided in every apartment and can be used straight away. Bed linen, duvets, pillows and towels you bring yourself – for hygiene reasons we do not provide these. A mattress is part of the furnishing; on request we supply a new one for a one-off surcharge.
How many people do I share kitchen and bathroom with?
It depends on the apartment: floor 1 has three rooms, floors 2 and 3 have four each, floor 4 has five. So you share with two to four flatmates. The exact number is shown on each room page under “Flatmates”.
Can I lock my room?
Yes. Every room has its own door lock. Kitchen, bathroom, laundry room, cellar and garden are shared spaces.
Can I bring my own furniture?
Additional pieces are welcome if there is space. The existing furniture has to stay in the room, though – it is part of the furnishing and may not be replaced or put into storage.
How many people may live in one room?
Each room is let to one person. Taking in additional occupants is not permitted.
Can I sublet?
Only with our prior consent. If you will be away for a longer period – a semester abroad, for instance – talk to us early and we will find an individual solution.
Are pets allowed?
No, the house is pet-free.
Can I smoke?
Not inside the apartments. Balcony and garden are excepted – with consideration for the neighbours.
Can visitors stay overnight?
Visitors are of course welcome. How often and how long someone stays is something you agree within your flatshare. This does not extend to someone moving in permanently.
Application and moving in 7 questions
How does the application work?
You choose a room and send us the enquiry form. If it fits, we get in touch and arrange a viewing. You then send us your documents, we prepare the tenancy agreement, and once it is signed and the deposit has arrived the room is reserved for you. The nine steps are listed at the top of this page.
Can I apply from abroad?
Yes, that is no problem. We then do the viewing by video call and sign the agreement electronically. You receive a paper version with original signatures at the key handover – you need it to register with the city.
Is there a viewing?
Yes, in person or by video call. Both are possible, choose whichever suits you.
Which documents do I need?
An ID card or passport and proof of income, scholarship or enrolment. If you are coming from abroad, additionally a visa or residence permit and, where applicable, proof of your blocked account.
When is a room firmly reserved for me?
As soon as the tenancy agreement is signed and the deposit has arrived. Before that we cannot hold a room – we allocate in the order in which agreements are completed.
How quickly will I hear back?
We review every enquiry individually. Fully completed forms are given priority.
What if my preferred room is taken?
Write to us anyway. We will get in touch as soon as a suitable room becomes available and suggest alternatives in the house.
Contract and costs 8 questions
What is included in the rent?
Electricity, heating, water, internet, the broadcasting fee and all service charges. Plus the use of kitchen, bathroom, balcony, garden, cellar and bicycle parking. No extra contracts, no annual utilities statement.
What is not included in the rent?
Use of the washing machines and dryers is paid per use, directly at the machine. Bed linen and towels you bring yourself. Your own insurance – personal liability and contents – is not included either, nor is anything not expressly covered by the tenancy agreement.
How much is the deposit?
Between €1,350 and €2,200 depending on room category. It is held on a separate tenancy deposit account. No commission or handling fees apply.
When do I get the deposit back?
After moving out and the handover inspection, within the statutory periods. Only amounts documented in the handover protocol are deducted.
How long does the tenancy run?
The minimum stay is 12 months. After that the agreement continues open-ended, with the statutory notice period of three months.
What if I have to move out earlier?
Within the first 12 months early termination is not provided for. If that situation arises, please talk to us early and we will look for a solution together.
When is the rent due?
In advance, by the third working day of each month.
Do I need personal liability insurance?
We strongly recommend that everyone living at Haus Berlin holds personal liability insurance with adequate cover for the duration of their stay. It protects you from the financial consequences if you accidentally damage the furnishings, the building or other people's property. If you are already insured, feel free to let us know during the application process.
Arriving in Duisburg 3 questions
How do I register in Duisburg?
Within 14 days of moving in, at the citizens' office. You need your passport, the tenancy agreement on paper and the landlord confirmation. Book an appointment early.
Do I get a landlord confirmation?
Yes, we issue it at the key handover. Registration is not possible without it.
Do I need contents insurance?
It is not compulsory. Our building insurance covers the house and the furnishing provided, but not your personal belongings. Your own contents insurance is therefore sensible.

Still have questions?

Just write to us – we reply personally and usually within two working days.

Send enquiry